Shipping & Returns

 

Product Pricing, Invoicing, Shipping, & Returns

PRODUCT PRICING 

Information about Humble Elephant products on the Sites attempts to be as accurate as possible. However, Humble Elephant does not warrant that product descriptions or other content of the Sites is accurate, complete, reliable, current, or error-free. Despite Humble Elephant's efforts, it is possible due to computer or other error or cause that a product offered on any of the Sites may be mispriced or contain an inaccuracy in its description. In the event Humble Elephant determines that a product is mispriced or contains an inaccurate description, Humble Elephant reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify Humble Elephant immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products. When you place an order through any of the Sites, you agree to comply with any corrective action taken by Humble Elephant.

 

INVOICES 

Humble Elephant invoices on the Sites attempt to be as accurate as possible. However, Humble Elephant does not warrant that invoices or other content of the Sites is accurate, complete, reliable, current, or error-free. Despite Humble Elephant’s efforts, it is possible due to computer or other error or cause that an invoice provided on one of the Sites may be incorrect or contain an inaccuracy. In the event Humble Elephant determines that an invoice is incorrect or contains an inaccuracy, Humble Elephant reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify Humble Elephant immediately if you become aware of any errors or inconsistencies with any invoices provided to you through any of the Sites and to comply with any corrective action taken by Humble Elephant.

 

PAYMENTS

Humble Elephant utilizes the third party service Authorize.net to process payment for Products through the Site. Humble Elephant does not access or store credit card numbers, account numbers, or other financial information of its customers. Questions about credit card numbers, account numbers, or other financial information should be director to Authorize.net.

 

SHIPPING 

You are responsible for all shipping costs. All freight shipping is conducted Ex Works our facility. All ordered goods are shipped via best method (UPS, USPS, etc.) and freight will be charged at the time of shipment, based on location, size and weight. Orders may be shipped split so as to provide you with items as soon as possible. Shipping will be calculated and added to your total invoice for each shipment unless otherwise requested. Should any damage or loss occur, it is the receivers’ responsibility to alert shipper and process claims with the shipper. Humble Elephant takes no responsibility for goods ordered once they have left Humble Elephant’s facility.

 

RETURNS

Returns are not accepted for custom work and for items that have been used, installed, or modified in any way. Returns will not be accepted later than 30 days from the date of shipment. Customized items are not eligible for returns. Humble Elephant may, at its discretion, apply a 15% Restocking/Processing Fee on certain items. Returns must include the invoice or RMA number. Please contact Humble Elephant to obtain an RMA number and return shipping address. Returns submitted without RMA number will be returned to the shipper at shipper’s expense. RMA numbers once provided must be referenced on the outside of any return shipment.

 

 

MANUFACTURING AND SHIPPING

 

The manufacturing of Humble Elephant, LLC's products is done within the United States of America. All products ship from the USA. 

 

DISCLAIMERS

HUMBLE ELEPHANT DOES NOT REPRESENT OR WARRANT THAT PRICING OR INVOICES ON ANY OF THE SITES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, SUBJECT TO CORRECTION. HUMBLE ELEPHANT IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, YOUR ACCOUNT INVOICES, TEXT, OR PHOTOGRAPHY.

YOU ACKNOWLEDGE BY ACCESSING ANY OF THE SITES THAT THE PRICING MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT HUMBLE ELEPHANT FOR CORRECT PRICING. YOU FURTHER ACKNOWLEDGE BY ACCESSING ANY OF THE WEB SITES THAT YOUR ACCOUNT INVOICES MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT HUMBLE ELEPHANT FOR CORRECT ACCOUNT INFORMATION.

 

LIMITATION OF LIABILITY

Recover for any damages that may in incurred as a result of the use or misuse of any Product purchased from Humble Elephant is limited to the cost of the Product. Consequential, punitive, and incidental damages are excluded in their entirety.

 

WARRANTY AND INDEMNIFICATION

Humble Elephant extends no warranties of any kind with respect to products sold on the site. NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.

It is your responsibility to qualify that the purchased products including custom products are suitable for the use you anticipate.  Therefore, in no event shall Humble Elephant or its officers, directors, employees, or agents be liable to you or any third party for any incidental, indirect or consequential damages, property damage, or personal injuries, of any kind arising from the use of products that you purchase from Humble Elephant.  You and your assignees shall defend, indemnify, and hold Humble Elephant and its officers, directors, employees, or agents harmless with respect to all claims, liability, and expenses, including reasonable attorney's fees, arising from such damages and personal injury.  Any liability of Humble Elephant regarding the use of product or custom products that is the sole cause of the liability shall be limited to a refund of no more than the cost of the product.